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  • 客诉编号KS202007020003 商品编号E5B253E3AF4415D-1 订单编号wk20200630183836 订单金额0.0000 THB 平台(店铺)Lazada(BOCHEN)
    • 客户姓名:Bo Chen

      客户邮箱:3333333@gmail.com

      国家泰国

    • 投诉类型:中差评

      投诉原因:运输导致

      严重程度:1

      物流单号:1456456456

    • 处理方式:退款

      记录人:caili

      跟进人:admin

      跟进状态:已处理

    • 付款时间:11/26/2019 17:33

      记录时间:11/26/2019 18:00

    • 关联任务1593523001

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  • 客诉编号KS202007020003 商品编号E5B253E3AF4415D-1 订单编号wk20200630183836 订单金额0.0000 THB 平台(店铺)Lazada(BOCHEN)
    • 客户姓名:Bo Chen

      客户邮箱:3333333@gmail.com

      国家:泰国

    • 投诉类型:中差评

      投诉原因:运输导致

      严重程度:1

      物流单号:1456456456

    • 处理方式:退款

      记录人:caili

      跟进人:admin

      跟进状态:已处理

    • 付款时间:11/26/2019 17:33

      记录时间:11/26/2019 18:00

    • 关联任务1593523001

    • 查看

      备注

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  • 關於: 1st.4u 針對物品編號 330787325728 提出問題,結束時間為 2014-05-24 16小時29分54秒–Women Hollow Floral Flower Knitting Crochet Cardigan T查看消息原文

    Hi there,
    thanks for the message
    I had got this item about two or three weeks ago,
    I like it, it works perfectly with my laptop and extended monitor,
    I believe I've already rate your services as five star, plz check it,
    thanks
    TA

    serysoty2014-05-19 15:45

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  • My dear customer,
    I hope I am not interrupting anything. I am the customer service representative of our shop.
    I would like to confirm whether you have received your package and are satisfied with the product. If the items you have received is in order, leaving a positive feedback for us would be greatly appreciated.
    If you have any suggestions or complaints, or if you find the product is incorrect or missing, please let us know ASAP.
    Before you leave a negative or neutral feedback or less than 3 stars detailed seller ratings or open a dispute case, please contact us and we will try our best to resolve the issue for you.
    I believe good communication is key for a smooth easy transaction and your satisfaction is very important to us. Thank you very much and I hope to hear from you soon.
    This is an automatic sent message, please kindly ignore this message if your order was canceled or you have received similar message.
    - abala.coco

    客服12014-05-19 15:45

  • 2014-05-19 15:45

快捷短语

1,20-25天未收到(俄罗斯)

Dear buyer, Sorry for your waiting .Your package has been shipped out on ***. generally it will take about 4-5 weeks from China to Russia. now the package is still in transit safely, sometimes it may be delayed due to the customs clearance or bad weather or public holidays. Hope your patience.Any questions, please feel free to contact with us via ebay message directly about the shipping. We will request refund for you when the parcel has exceeded the normal delivered time. Thank you very much .Best regards

1,20-25天未收到(巴西)

Dear buyer, Sorry for your waiting, Your package has been shipped out on ***. Generally it will take about 4-5 weeks to arrive Brazil .now the package is still in transit safely, sometimes it may be delayed due to the customs clearance or bad weather or public holidays. Hope your patience. Do you mind to give it more time ? We will request refund for you when the parcel has exceeded the normal delivered time.Any problem,please contact with us directly,we will give you perfect solution. Thank you very much .Best regards

1,20-25天未收到(非美国家)

Dear buyer, Sorry for your waiting .Your package has been shipped out on ***. generally it will take about 4-5 weeks to arrive at your local place, now the package is still in transit safely, sometimes it may be delayed due to the customs clearance or bad weather or public holidays. We will request refund for you when the parcel has exceeded the normal delivered time.Hope your patience. Any questions, please feel free to contact with us via ebay message directly. Thank you very much .Best regards.

运输时间太长 部分退款

Dear buyer, I'm sorry to make you wait, I understand it has been really a long time, I guess the parcel was delayed in Customs, the important thing is you received it finally, I always ensure 100% customer satisfaction, so is it ok that I refund $XX to you as compensation for the slow shipping? Your kind understanding will be much appreciated. Thank you in advance and have a nice day:)

提供全额退款 收到付50%

Dear buyer, I'm sorry to make you wait, I understand it has been really a long time. I always ensure 100% customer satisfaction, so is it ok that I fully refund your money first and you pay 50% back to me after you receive it? Also could you please kindly DON’T leave neutral or negative feedback or less than 3 stars detailed seller ratings after you received your money? Your kind understanding will be much appreciated. Thank you in advance and have a nice day:)

超过45天 平邮提供部分退款

Dear buyer, I'm sorry to make you wait, I understand it has been really a long time, the parcel may be delayed in Customs. Is it ok that I refund $XX to you as compensation for the slow shipping and you wait a little more time?? Don’t worry, I will follow this case until you receive your item or refund. Please kindly contact me if you don’t want to wait any more before leaving neutral or negative feedback or less than 3 stars detailed seller ratings, I will try my best to solve any problems. Your kind understanding will be much appreciated. Thank you in advance and have a nice day:)

1,20-25天未收到(非美国家)

Dear buyer, Sorry for your waiting .Your package has been shipped out on ***. generally it will take about 4-5 weeks to arrive at your local place, now the package is still in transit safely, sometimes it may be delayed due to the customs clearance or bad weather or public holidays. We will request refund for you when the parcel has exceeded the normal delivered time.Hope your patience. Any questions, please feel free to contact with us via ebay message directly. Thank you very much .Best regards.

运输时间太长 部分退款

Dear buyer, I'm sorry to make you wait, I understand it has been really a long time, I guess the parcel was delayed in Customs, the important thing is you received it finally, I always ensure 100% customer satisfaction, so is it ok that I refund $XX to you as compensation for the slow shipping? Your kind understanding will be much appreciated. Thank you in advance and have a nice day:)

提供全额退款 收到付50%

Dear buyer, I'm sorry to make you wait, I understand it has been really a long time. I always ensure 100% customer satisfaction, so is it ok that I fully refund your money first and you pay 50% back to me after you receive it? Also could you please kindly DON’T leave neutral or negative feedback or less than 3 stars detailed seller ratings after you received your money? Your kind understanding will be much appreciated. Thank you in advance and have a nice day:)

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